Diamond River Currents...Monadnock Region...Keene, NH: July 2010

If Buyers Are Liars, then I'm the Biggest One of All

Susan Haughton, of Alexandria, VA hits this one out of the park!  A good lesson reminding REALTORs that the homebuying process can be overwhelming and our "must haves" are negotiable.  Even when we're absolutely, positively adamant that they are not.

And, for those of you "outside" our crazy industry...let this put your mind at ease!  Some of us really do "get it!"  and that's the truth!  :)

Via Susan Haughton Alexandria, VA REALTOR® www.susanmovesyou.com (Long & Foster REALTORS® Old Town Alexandria):

Although I pride myself on being pretty darn patient with my clients who are searching for that perfect home here in Alexandria and while I assure them they should take as much time as they need to feel comfortable with their home buying decision, wow, until I started going out with my husband out to look for a new house for us, I was not prepared for what a PITA client *I* was going to turn out to be.question mark surrounded by houses

After looking at dozens of homes (not to mention dozens more online), all of which met our needs ON PAPER, I realized the other night how seriously out-of-control I apparently was when I heard my husband uttering these words, "well, with the dirt that they dig up for the new pool, they could fill in the other pool and we could build the patio over that. We wouldn't have to worry about removing the other pool."

The problem he was trying to solve?  A house we sort of like has an enclosed pool adjacent to the house but I don't like where the pool is.

Sigh.

When my husband starts talking about filling in a practically-new-perfectly-good-not-inexpensive pool in order to build another not-inexpensive pool (something in which he has absolutely zero interest, I must add), something is seriously out of whack in the universe.  (Or perhaps he is as tired of the indecision as I am and simply wants it to be over). Of course, if I LOVED LOVED LOVED the house, I wouldn't be making such a big deal over the pool...problem is, I want to like the house, but, I just don't even though it has every single thing - every thing - I said I wanted.

We have seen a number of houses we really like, all of which come with "but we would need to...." qualifiers ranging from the simple to the ridiculous. Electric cooking? Blech. Electric heat?  No way. One full bath?  Really? Seriously? No.  What do you mean, this area doesn't have cable? How do you get, uh, your high speed internet?  Oh, you don't.   Hmmm...no.

Is the perfect house out there?  I don't know.  Have I have done a 180 degree turn from my "ABSOLUTELY-MUST-HAVE-NO-COMPROMISE-CONSIDERED" list? Oh, yeah. And the hunt continues, with ever expanding parameters. 

Sometimes as an agent - I readily admit and suspect I am not alone - I get a wee bit frustrated when I have looked and looked and previewed for clients only to have them say, "nope, this isn't it" when everything - EVERYTHING!!! - is telling me it SHOULD be it.  How can this NOT BE IT?  Come on!  It has absolutely everything you told me you wanted.  Seriously, this really isn't it?

It's even more frustrating when they suddenly start sending ME listings they have found in LISTINGBOOK that aren't  AT ALL what they told me they wanted...frustrating because I feel *I* should have found those listings for them, but...but...but they weren't what they said they wanted.   

But, I do understand. Totally. Sometimes we really DO have to look at a lot of properties - and a lot of totally different properties - before our clients can start to hone in on what their priorities REALLY are.  Sometimes what they discover surprises even them.

While it is critical to listen to what our clients say, it's also important to be a little creative in our searches, too....and when it becomes apparent they are no longer sure of what they really want, it's even more important to have our antennae up for those important clues that will help us help them.

Through it all, we need to be flexible and empathetic - folks cannot always articulate WHAT they want until they have had a chance to work through some things in their minds and with each other. 

At the end of the day, we need to go with the flow sometimes and trust our client's intuition.  And we also need to resist the impulse to call them liars. 

 

susan haughton signature

START YOUR ALEXANDRIA, VA HOME SEARCH NOW

Have questions? I can help with that...or at least point you in the right direction.  Don't worry, you won't be left to fend for yourself when you work with me.  I'm there until the end...and beyond.

All information believed to be accurate, but is not guaranteed.

 

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New Hampshire's Beautiful Monadnock Region

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Kim Brown, REALTOR 

~CALL~ 603.545.1632 ~TEXT~

www.DiamondRiverRealty.com

Diamond River Realty LLC

~ 603.358-3123 ~

~ 138 School Street, Keene, NH  03431~ 

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Keene NH REALTOR Braves Boston RainCamp and Lives to Blog About It

Keene NH Realtor® braves Boston RainCamp and lives to blog about it!

I've been a member of Active Rain since October 2007.  My point accumulation is nothing to write home about, since I've been more of a reader and commenter than a blogger.  I'm ranked as the #1 real estate agent in Cheshire County and Keene, NH, but that's more a result of the lack of AR members in my neck of the woods than anything else.  It's easy to get complacent when you don't have much competition, but my complacency isn't paying the bills or bringing me the business I know is out there for me.

Having spent almost three years lurking and learning, commenting and connecting, I know that this blogging thing has helped thousands of AR members increase their business, even in a less-than-stellar market, and I know it's time to start putting it to work for me.

Enter:  RainCamp Boston                                                                                         

RainCamp Badge

"WOW" doesn't even begin to do it justice.  Ben Kinney really knows his stuff and has the ability to deliver the goods with a humor and ease that makes even the most "long-tail-S-E-O-say-what?" among us relax and let the information just soak in.  All the snippets of information I'd been gleaning and testing online suddenly started to make sense.  I have a much clearer picture of what I'm doing right, and more importantly, what I'm doing wrong.  I'm actually able to connect the dots of the various Social Media platforms, and I left Boston's Seaport Amphitheater confident that I can accomplish it.  That, my friends, is not only encouraging, it's empowering.

My advice to my fellow Active Rainers?  Get thee to RainCamp!

If you're committed to bringing your business to the next level, it really is a no-brainer.

BUT WAIT....There's MORE!

Did you know that there are real, live human beings behind those profile pictures?  Seriously!  I've seen it for myself.  RainCamp is an extraordinary opportunity to travel through the looking glass computer screen and connect with some of the folks you've been "socializing" with right here on AR. 

During my time here on Active Rain, I've made some really great friends.  I can safely say that at least 30% of my Facebook Friends are people I've met through AR.  Some have become such close friends that it's easy to forget that I've never actually met them.  We're able to get acquainted a bit more easily through reading blogs or commenting on Facebook updates or re-tweeting 140-character-or-less epiphanies.  Social media often allows us a little more insight into what makes people tick, and I think we're better able to bond without some of the boundaries that we might have to maneuver IRL. (that's In Real Life...and don't feel bad, I didn't know either ‘til my kids told me)

But...every now and then we might just have the chance to see beyond the keyboard voice and profile pic. 

My favorite wedding crasher, Steve Loynd

 I was able to re-connect with my favorite "wedding crasher"  after nearly 24 years!

I exchanged FB messages with my newest Facebook Friend, Connecticut's own "Running Realtor", like we were passing notes in school.  I was fortunate to have lunch with some terrific real estate agents and stagers, including New Hampshire's own Sharon Tara, and I finally got a chance to apologize to former Keene, NH resident, Liz Bolton (who moved to Cambridge right around the time I moved to Westmoreland, NH) for not following up on some fabulous blog ideas she had for me.

To transition from info-surge to life as we know it, our day of inspiration and education was followed by the after-party where we could all begin to relax and make the most of a little more "facetime".  I so enjoyed chatting over a glass of wine with Marianne Cherico and Annie (I wish I could remember her last name!!) about staging, antique homes, kids in college and facing the ups and downs of a challenging market.

Sadly, it wasn't until today that I realized that I missed catching up with some of the folks who were there.  (A great reason for AR to provide a list of attendees, so we don't miss our "connections" Hint, hint, AR gods)  Crystal, we won't make that mistake again, my friend!

I think it's safe to say that a good time was had by all!  I sure didn't see anyone grousing.  Reeling from information overload, perhaps, but definitely not grousing!

Some things to remember, when you attend your region's RainCamp:

Bring your laptop or, at least, a notebook.  You'll need it to write down a lot of stuff.  I typed up six pages of notes and wish I'd taken more!

Bring business cards.  Lots of them.

Get a good night's sleep the day before.  You want to be fresh and ready to soak everything in.

Seasoned pro or nervous newbie, be prepared to be blown away.

Oh, and if you want to be one of lucky owners of an official RainCamp t-shirt, don't just sit there.

Kim's supercool RainCamp t-shirtTrust me on that one!

 

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Keene NH Real Estate on Facebook  Follow Kim Brown on Twitter  Connect on LinkedIn

Stay on top of what's happening in Real Life and Real Estate in

New Hampshire's Beautiful Monadnock Region

*******************

Kim Brown, REALTOR 

~CALL~ 603.545.1632 ~TEXT~

www.DiamondRiverRealty.com

Diamond River Realty LLC

~ 603.358-3123 ~

~ 138 School Street, Keene, NH  03431~ 

REALTOR Logo            

Be The One

Read the post below, watch the video, sign the petition.  Will it help?  Perhaps.  I'd like to think it will.  It certainly won't hurt.  If you'd like to share the link on your own blogs, FB pages, etc. you'll find a link when you watch the video. 

Forget the blame for now.  There are bigger problems to address, and it's easy for us to forget that when we're not right there living it.

Doing nothing begets nothing.

Via Lisa Heindel, New Orleans West Bank Real Estate (Keller Williams Realty Crescent City West Bank Partners):

If you don’t live along the Gulf Coast, you probably haven’t been inundated every single day, multiple times a day, for the last 3 months with the images of oil spewing uncontrollably and the memories of lives lost in the initial explosion of the Deepwater Horizon.

Your local newspapers probably are not filled with oil spill related stories from the front page to the back.

You may have seen photos of oily pelicans, but not realize how many people are now out of work.

You may have watched a report on the cleanup of the beaches of Grand Isle, LA, but not seen how the marshlands are dying from a combination of oil and dispersants.

This disaster will take many, many, many years for our eco-system and Gulf to recover from.

And we need to make our voices heard. Now.

Be the one.

 

******************************************************************************

Keene NH Real Estate on Facebook  Follow Kim Brown on Twitter  Connect on LinkedIn

Stay on top of what's happening in Real Life and Real Estate in

New Hampshire's Beautiful Monadnock Region

*******************

Kim Brown, REALTOR 

~CALL~ 603.545.1632 ~TEXT~

www.DiamondRiverRealty.com

Diamond River Realty LLC

~ 603.358-3123 ~

~ 138 School Street, Keene, NH  03431~ 

REALTOR Logo